Missed Deadlines & Retakes
Missed the order window? Need a retake? This section covers your options and what to expect.
Can I still order if I missed the deadline?
Yes — you can still place an order at any time, even after the school’s ordering deadline has passed. As long as you still have your proof card or lo...
Will there be a retake day?
Retake days are not guaranteed; they’re arranged at the discretion of your child’s school. Retakes are scheduled only if the school requests one and...
How long will the photo gallery stay live?
Your child’s photo gallery will remain available on your account indefinitely — there's no need to worry about rushing to view or order. Once you’ve l...