Ordering & Products
Everything you need to know about placing an order, choosing products, and understanding pack options.
Can I see sizes before I order?
Yes — all photo product sizes are clearly shown on the ordering page, so you can choose the best fit for your frames or display. When browsing product...
How do I place an order?
Placing an order is quick and easy, but there’s one important step to get right: 👉 You must select your product first, then choose the photo you wan...
Can I personalise my photos before ordering?
Yes! We offer a range of customisation tools so you can personalise your child’s photo prints to suit your style or preferences. When ordering, you’ll...
What is a Mix and Match pack?
A Mix and Match pack lets you build a personalised photo bundle using multiple images from your child’s gallery. It’s the most flexible way to ord...
Can I order photos from previous years?
Yes — you can order photos from previous years at any time. There’s no expiry date on your gallery access. If you still have your original proof card...